1. Who we are
Agemoware operates PreFriction (https://prefriction.com). For privacy requests contact prefriction@agemoware.com.
2. Data we collect
Account data: sign-in identifier, email (from your identity provider), internal user id, username, locale preferences, email notification preferences.
Profile data: questionnaire answers, photos, completion status, account status (active, deactivated, pending deletion).
Location data (optional): coordinates and geohash when you enable Explore location sharing.
Usage data: profile views, stars/passes, matches, chat messages, compatibility snapshots, and product analytics events.
Payment data: subscription status and Lemon Squeezy customer identifiers (payment card details are handled by Lemon Squeezy, not stored by us).
Safety data: block records, user reports and report summaries (reports are not visible to other users).
3. How we use data
To provide discovery, matching, chat, AI compatibility summaries, and premium features.
To send service emails such as incomplete-profile reminders, mutual-match alerts, and optional daily star digests. You can turn optional emails off in Settings or via the unsubscribe link in each message.
To keep the service secure, enforce blocks, investigate reports, and prevent abuse.
To improve the product via aggregated analytics.
To comply with legal obligations.
4. Legal bases (EEA/UK)
Contract: processing needed to provide the service you signed up for.
Legitimate interests: security, fraud prevention, product improvement (balanced against your rights).
Consent: where required for optional features (e.g. location sharing) or optional email notifications such as star digests and match alerts.
Legal obligation: when we must retain or disclose data by law.
5. Processors and sharing
We use trusted providers, including: Google (authentication), Firebase/Google Cloud (hosting, database, storage, functions), Resend (transactional email), Amplitude (analytics), OpenAI (AI text generation for premium insights), and Lemon Squeezy (payments).
We do not sell your personal data. We may disclose data if required by law or to protect users and the service.
6. International transfers
Data may be processed in the United States and other countries where our providers operate. We rely on appropriate safeguards (such as Standard Contractual Clauses) where required.
7. Retention
Active account data is kept while you use the service.
Deactivated profiles are hidden but retained until you reactivate or delete.
Deletion schedules a grace period after which profile data and photos are removed; usernames may remain reserved to prevent impersonation.
Reports and blocks may be retained longer for safety and legal compliance.
8. Your rights
Depending on your location you may have rights to access, rectify, erase, restrict, port, or object to processing, and to withdraw consent.
To exercise rights email prefriction@agemoware.com. You may also lodge a complaint with your local supervisory authority.
9. Security
We use industry-standard measures including encrypted transport, access controls, and server-side enforcement for sensitive actions. No method is 100% secure.
10. Children
The service is not directed at anyone under 18. We do not knowingly collect data from minors.
11. Changes
We may update this policy. Material changes will be reflected by an updated date on this page.
Last updated: May 22, 2026.